Careers

The ICMS Case Manager/Hospital Liaison, coordinates and delivers client-centered services, including developing service plans, facilitating access to resources, providing outreach and support for clients diagnosed with severe mental illness (SMI). Working as part of an interdisciplinary team, the ideal candidate for this position helps clients set goals, build skills, and integrate into the community while ensuring compliance with documentation and program standards. The hospital liaison works interactively with the ICMS team, the consumer and the Psychiatric units to ensure successful community integration.

Skills and Responsibilities:

• The delivery and coordination of services to consumers includes:
• Individual, group and family intervention
• Outreach case management and support
• Referral and advocacy for linkage to essential services based on consumer choice
• Connection to social, spiritual and other community resources as expressed by the consumer
• Ensuring documentation and productivity per agency standards
• Maintain weekly contact with psychiatric hospital social work departments to ensure appropriate referrals and to reinforce the continuum of care for existing consumers.

Provide assessments and program descriptions to potential ICMS consumers at psychiatric hospitals

• Act as the liaison for the psychiatric units and the ICMS team.
• Visit consumers as needed on the psychiatric unit and support with discharge planning and community integration success.
• Visit psychiatric units in person to interact with current and potential consumers to build rapport, provide information about the program and assess the consumer’s needs and appropriateness for the program. Communicate with the psychiatric social workers to help create appropriate discharge planning.

Qualifications

Bachelor’s Degree in Social Work or related Human Service (Psychology, Behavioral Health, Counseling, Psychiatric Rehabilitation). One year of residential MH setting is required.

The AHA Outreach Case Manager plays a crucial role in connecting individuals experiencing homelessness or at imminent risk of homelessness with essential services. Working under the Atlantic Homeless Alliance (AHA), the Case Manager provides client-centered, efficient, and equitable care coordination. This role involves outreach efforts in both community and agency settings to conduct HMIS intakes, complete assessments, and develop individualized action plans. The Outreach Case Manager will also facilitate connections to social service resources, shelters, and assisting clients in navigating benefits and entitlements as part of comprehensive support.

Duties/Responsibilities

Outreach and Client Engagement

• Conducts outreach to individuals at risk of homelessness or currently homeless, ensuring they are connected to intake services through AHA or referred to other suitable community resources.
• Completes comprehensive HMIS (Homeless Management Information System) intakes and assessments both on-site at AHA and off-site at shelters, community partner agencies, and other relevant locations.
• Develops action plans tailored to individual client needs, supporting them in achieving stability and securing housing.

Service Coordination and Referrals

• Coordinates incoming service requests and triages them for appropriate distribution to AHA case workers and programs.
• Facilitates referrals to community resources, including benefits, entitlements, housing programs, and other social services.
• Builds and maintains positive relationships with community agencies to streamline referral processes and enhance client service options.

Documentation and Compliance

• Prepares timely and accurate documentation of all client interactions and services rendered, in compliance with agency standards and billing requirements.
• Ensures all client records are maintained accurately within agency information systems, meeting compliance standards and supporting program billing.

Collaboration and Professional Development

• Actively participates in team meetings, supervision sessions, and in-service training workshops to stay informed of program policies, procedures, and best practices.
• Demonstrates a high level of professional integrity and adherence to the NASW Code of Ethics.
• Meets or exceeds productivity and engagement standards as outlined by the AHA program and agency.

Administrative Support

• Provides general support for the AHA program by managing phone calls, handling walk-in requests, and coordinating intake rotations.
• Collaborates with program supervisors to ensure client referrals are efficiently distributed across programs and resources

Requirements

• Bachelors in Social Work, Psychology, Behavioral Health or other related human service field.
• Bilingual preferred (Spanish/English)
• – Monday-Friday 9am-5pm at the Atlantic Homeless Alliance, located in the Atlantic County Board of Social Service Building

JFS encourages licensed professionals to pursue clinical licensure by providing a Clinical Supervision Program designed to provide clinical supervision to full-time employees with an active LSW or LAC resulting in the achievement of the LCSW or LPC license.

Jewish Family Service of Atlantic & Cape May Counties (JFS) is a multi-service agency. With more than 150 employees, our team is committed to helping people realize their fullest potential and achieve personal goals. Jewish Family Service of Atlantic & Cape May Counties is committed to diversity in the workplace, reinforcing inclusion reflective of the multicultural communities we are committed to serving. The agency is dedicated to advancement and upward mobility for our staff members. We encourage applicants of all backgrounds to join our team, enriching our workforce and community.

JFS is dedicated to a flexible work-life balance for its team members by offering 16 Holidays, up to 4 weeks’ vacation, and 3 weeks of sick time. We offer excellent benefits packages – including Medical, Dental, Vision, Life Insurance, TelaDoc, 403(B) Retirement, and more. JFS looks forward to welcoming you to our offices based in Atlantic City, Margate, Egg Harbor Township, Mays Landing, and Cape May Courthouse, to begin an exciting, meaningful, and rewarding career.

You must have an active LSW or LCSW. This position is located in Atlantic County and is eligible for a sign-on bonus.

Responsibilities:
Provides eligibility assessments, inclusive of medical/clinical assessments resulting in service/treatment plans; diagnoses utilizing the Diagnostic and Statistical Manual of Mental Disorders Volume 5 (DSM-V); delivers ongoing clinical interventions such as Illness Management Recovery (IMR), Cognitive Behavioral Therapy (CBT), Positive Behavioral Supports, Motivational Interviewing, and crisis intervention. Participates as part of the team providing support to CSS/BHH. Ensures delivery of care that is safe, timely, effective, efficient, equitable, and client-centered. Provides support, care coordination, advocacy, and service development and implementation to program members including:

• Individual, group, and family intervention.
• Community outreach and crisis interventions
• Referral, advocacy for linkage to essential services.
• Linkage of the consumer to social, spiritual, and other community resources as expressed by the consumer’s wishes and established service plan goals.
• Provides and/or arranges client transportation per program guidelines and with supervisory consultation.
• Develops and maintains consistent positive collateral and community relationships.
• Prepares documentation of work utilizing agency information systems consistent with agency/program expectations regarding timeliness and content for billing purposes and compliance. Meets/exceeds assigned productivity standards.
• Attends team, scheduled supervision sessions, in-service training workshops, and staff meetings according to agency and program schedules.
• Responsible for knowing and following agency policies and procedures.

Education/Experience
Licensed Social Worker (LSW). Two or more years of experience is preferred. Verification of appropriate license must be maintained.

The Per Diem NJSNIP Case Manager coordinates and delivers client-centered services, including developing service plans, facilitating access to resources, and providing outreach and support. Working with their supervisor, the Case Manager helps clients set goals, build skills, and thrive in the community while ensuring compliance with documentation and program standards. Must be available during normal business hours. All work to be performed before 5PM for this position.

Skills and Responsibilities:

• The delivery and coordination of services to consumers includes:
• Individual, group and family intervention
• Outreach case management and support
• Referral and advocacy for linkage to essential services based on consumer choice
• Connection to social, spiritual and other community resources as expressed by the consumer
• Ensuring documentation and productivity per agency standards

Qualifications

Bachelor’s Degree in Social Work or related Human Service (Psychology, Behavioral Health, Counseling, Psychiatric Rehabilitation). One year of residential MH setting is required.

Please send resume to careers@jfsatlantic.org

Job Summary:

A Homeless Prevention and Rapid Re-Housing Specialist Case Manager assists households at imminent risk of homelessness due to an eviction summons and provides temporary rapid re-housing assistance to individuals and families living on the streets, in places not meant for human habitation (e.g., encampments and vehicles), and in emergency shelters (up to 90 days) to help them obtain permanent housing. Handles case assignments, specifically by, completing assessments, drafting service plans, reviewing case progress and determining case closure. Helping clients achieve wellness and autonomy by coordinating and providing care and housing stability plans that are safe, timely, effective, equitable and client-centered.

Key Responsibilities:

• Support and development of flexible and individualized program service guides.
• Facilitates linkages to a broad offering community social services.
• The supervised delivery and coordination of services to consumers include:
• Individual group and family intervention.
• Outreach case management and support.
• Referral, advocacy for linkage to essential services.
• Connection of consumer to social, spiritual and other community resources as expressed by consumer’s wishes and service plan.
• Completes screening and assessments for individuals to meet criteria for HPRP program
• Engages in case conferencing with other providers and AHA staff
• Admits intakes and completes all required program documentation in HMIS
• Collaborates with the Atlantic County Board of Social Services, CEDD, OHP, AHA and/or other providers
• Networks with area landlords and property managers
• Completes individualized housing stability plans
• Works closely with other JFS programs to provide seamless referral for case management services
• Completes required reporting for HPRP at the Supervisor’s direction and in coordination with the Access Center and Finance department.
• Meets agency standards in productivity and progress note compliance
• Completes other assignments as directed by Supervisor of Atlantic Homeless Alliance
• Bachelors in Social Work, Psychology, Behavioral Health, Counseling, Psychiatric Rehabilitation (can consider Criminal Justice for AHA or Jail Reentry).
• Position requires ability to drive. When using agency or own vehicle, employee must have a Valid NJ driver’s license and proof of NJ Auto Insurance .
• Monday- Friday 8am-4pm, located in Cape May Court House office with off-site locations utilized at the discretion of the Associate Director.

We are seeking a CRDA Program Case Manager who will be committed to developing partnerships and conduct targeted outreach to connect with key populations who might otherwise miss the supports they need to thrive. The Case Manager will serve all ages and working specifically with the unmet needs of Atlantic city residents. As the case manager, you will meet with individuals and/or families to offer linkage to resources to increase the likelihood of success within the community. You will need to be a good listener and good communicator. In response to individual client or family needs, you will work to support wellbeing in many areas, which may include mental health, medical, housing, food security, education, vocation, and legal challenges. You will also be conducting outreach to Atlantic City casino employees to increase awareness and access to services for themselves and their families. JFS Case Managers are committed to working with all individuals regardless of race, gender, religious affiliation, cultural beliefs, lifestyle, and disease process or treatment plan

Duties/Responsibilities:

• Participate in community meetings to develop partnerships and communication with professionals who serve Atlantic City residents.
• Complete intakes with new referrals to assess needs
• Provide case management services that include linkage and referrals to JFS programs and other appropriate agencies for community based services
• Conduct outreach to Atlantic City businesses, organizations, services, and residences in order to develop connections and facilitate referrals to case management services as well as other JFS and community resources
• Maintain required agency documentation, including an individualized goal plan
• Participate on the agency’s cultural diversity committee and/or anti-racism committee

Education/Experience:

• A Bachelor’s degree in Social Work or a related field. Two years of experience in the mental health field preferred.
• Flexibility as far as schedule is concerned (Day, Evening, Full- and Part-Time, Per Diem).
• Bilingual in English and Spanish preferred

Job Type: Full-time